Terms & Conditions

1. Booking & Confirmation

• All bookings can be made via our website, WhatsApp, or by calling +91 7393936793.
• Booking is confirmed only after you receive a confirmation call, WhatsApp, or email from Shubh Travel.
• Please provide accurate details (pickup, drop, date, time, contact) for a smooth experience.

2. Payment Policy

• We accept cash, UPI, and online transfers. Advance payment may be required for outstation or special bookings.
• Full payment must be made before or at the start of the journey unless otherwise agreed.
• All fares are communicated transparently. No hidden charges.

3. Cancellation & Refund

• Free cancellation up to 2 hours before scheduled pickup for local rides.
• For outstation or special bookings, cancellation charges may apply if cancelled within 6 hours of pickup.
• Refunds (if any) will be processed within 5-7 business days.

4. Service Usage

• Smoking, alcohol, or illegal substances are strictly prohibited in all vehicles.
• Any damage to the vehicle by the customer will be chargeable.
• Pets are allowed only with prior information and approval.

5. Delays & Liability

• We strive for on-time pickup, but are not liable for delays due to traffic, weather, or unforeseen circumstances.
• Shubh Travel is not responsible for loss of personal belongings during the trip.

6. Privacy

• Your personal information is kept confidential and used only for booking and service purposes. See our Privacy Policy.

7. Contact

• For any queries, please contact us at shubhtravel.vns@gmail.com or +91 7393936793.